Project Ticketsystem Management for Enterprise & Government Grade Infrastructure

Accelerate Enterprise Collaboration & Rapid Problem Resolution.

The secure on-premise command center designed for modern enterprises and IT service providers. Escape the bloat and complexity of legacy trackers with an intuitive system built for rapid problem resolution, dynamic workflows, and absolute data sovereignty.

Intuitive Simplicity Meets Enterprise Flexibility

ProTsm is designed to be exceptionally easy to use and free of clutter, ensuring your team can get started without a steep learning curve. Yet beneath its user-friendly interface lies powerhouse versatility: enjoy fully dynamic ticket types, granular dynamic permissions, and powerful automated ticket creation to handle routine workloads effortlessly. Whether deployed securely on-premise behind your firewall or hosted in the cloud, ProTsm is built for dedicated IT service providers and any modern enterprise looking for absolute control and seamless collaboration.

Get Started Explore Security

Enterprise & Government Grade Compliance

Engineered specifically for high-security sectors requiring strict data sovereignty and absolute control.

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100% On-Premise & Data Sovereignty

Deploy entirely behind your corporate firewall. Retain absolute sovereignty over your PostgreSQL databases and partition-level history logs.

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Internal vs. External Role Isolation

Isolate permissions cleanly between internal personnel and external stakeholders. Enforce strict claims-based UI and field-level restrictions.

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Encrypted Mail & Dynamic Workflows

Automated, secure notifications and custom ticket types triggered instantly by workflow state transitions and status updates.

Enterprise-grade power without the complexity

Powerful agile boards, customized workflows, and deep insights tailored to your process.

Visual Interactive Kanban Boards

Manage tasks smoothly across custom operational lanes. Spot bottlenecks instantly and track team progress in real time.

Custom Workflows & Controlled Transitions

Map out exact enterprise lifecycle steps and secure status transitions with database-backed integrity.

Unified Cross-Project Worklists

Keep track of every task assigned to you across corporate workspaces with advanced global filters and search tools.

Comprehensive Ticket Audit Details

Maintain full visibility over communication logs, attachments, and discussions with strict internal/external permission filters.

Dynamic Ticket & Container Setup

Configure flexible workspace layouts and adapt ticket types instantly to match your corporate organizational structure.

Secure Performance Reports

Make data-driven decisions using real-time enterprise metrics, burnup graphs, and secure audit performance analytics.

Transparent Enterprise Pricing

Select the deployment and support tier that matches your organization's security scale.

Community / Sandbox

$0/ Mo.

Ideal for internal testing and pilot deployments.

✓ Up to 10 Users
✓ Unlimited Kanban Boards
✓ Standard Issue Tracking
✓ Community Support

Deploy Sandbox

Professional Enterprise

$x/ Nutzer / Mo.

Designed for scaling internal operations.

✓ Unlimited Internal Users
✓ Advanced Custom Workflows
✓ Secure Time & Audit Analytics
✓ Priority Support (24/7)

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Government & On-Prem

Custom SLA

For organizations requiring absolute data control.

✓ 100% On-Premise Data Sovereignty
✓ Internal vs External Role Isolation
✓ Encrypted Mail & Workflow Triggers
✓ Dedicated SLA Guarantees

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